2- On the next page, click on the 'Forgot Username or Password' link. Well email you a verification code you can enter here to create a new password. 1- Go to, and click on the Sign In button. Enter the email address associated with your account. If the user has locked their account click the No button next to Account Locked in order to unlock their account. In order to get your username or password back on MyLab platform, you may follow the instructions below. Alternatively, you may set the password directly in this screen and then click Save to save the user record. On the user Details tab, scroll down to Login Information:Ĭlick the Reset Password button to reset the user's password and send an email notification to user.If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Tip:To look up your Pearson account, click Forgot your username or password If you do not have a Pearson account, click Createand follow the prompts to create. Once you have done this, you will need to go to the Settings | Users page for this Client and re-locate the user record by searching again. You will be directed to schedule your exam through Pearson VUE. To reset your password, submit your username or your email address below. One way to do this is to click the Client name in the Client column for this user (it will be a link). You will need to Switch Clients to enter the sub-client’s account prior to setting the user password. The myID Reset Password Reset page opens in a new tab. 2 Click Yes if you do want to reset your password. 1 Click No if you do not want to reset your password. A message asks you if you are sure you want to reset your network password. Note: If the user whose password needs to be reset is in a different client account, you will not be able to double-click their record. On the Pearson VUE Assist Log In page, click the I forgot my password link. Once you have located the user record double-click the record to edit it.Note: If the user whose password needs to be reset is a member in a client account other than your own, click the Yes button to Include Sub Clients. ![]() Click the Search button to perform the search.Select an Account Type of User and enter any available search criteria.Login to the Pearson Private Label on the pan platform.If someone forgets their password or gets locked out of their account (after 5 attempts), Pearson Technical Support or the site administrator can reset the password.
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